Moonlight Channel: FAQ

Tuesday
7 Feb 2012

Moonlight

1.	What software do I need to view the Moonlight Channel presentations?

2.	When using Flash Player the video sometimes pauses or cuts out?

3.	I have registered to use the Moonlight Channel in the past but have forgotten my login details.

4.	How do I report any problems viewing the presentations?



1.	In order to view the Moonlight Channel presentations you will need to have installed Adobe's Flash Player Version 8 or above. Flash Player for a number of browsers (approx. 1.3 Mb)can be installed from Adobe's download site.



2.	Assuming you have Flash Player V.8 or later, the problem is almost certainly due to your firewall or corporate security systems. Please try Adobe's Port Connectivity Test. We would also appreciate feedback on any issues or difficulties by email.



3.	There is now no need to register or login to view the videos on this site.



4.	Please report any bugs or difficulties by sending a message to admin2@opticalkeyhole.com.

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